Terms of service
Craft of Shadows ltd. Terms and Conditions
Effective date: April 13, 2023
1. Introduction
These Terms and Conditions ("Terms", "Terms and Conditions") govern your relationship with the online store at craftofshadows.eu (the "Service") operated by Craft of Shadows Ltd. (hereinafter referred to as "us", "we", or "our").
Please read these Terms and Conditions carefully before using our Service.
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.
2. Purchases
If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase, including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct, and complete.
By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.
We reserve the right to refuse or cancel your order at any time for certain reasons, including but not limited to: product availability, errors in the description or price of the product, error in your order, or other reasons.
We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
3. Pricing and Availability
All prices are shown in the applicable currency and are exclusive of taxes. We reserve the right to change the prices and availability of our products at any time without notice.
Although we strive to ensure that all details, descriptions, and prices of products appearing on our Service are accurate, errors may occur. If we discover an error in the price of any products that you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled.
4. Shipping and Delivery
For the full details of our Shipping Policies please refer to their dedicated page, linked in the footer of the craftofshadows.eu website.
We will use reasonable efforts to deliver your order within the estimated delivery times provided during the checkout process. However, we cannot guarantee the delivery date of your order.
Shipping and delivery charges may apply to your order and will be indicated during the checkout process.
We are not responsible for any delays, loss, or damage that may occur during shipping, and we are not liable for any failure to deliver your order due to circumstances beyond our control, such as natural disasters, strikes, or other unforeseen events.
5. Returns and Refunds
Please review our Return Policy (linked in the footer of craftofshadows.eu website), which is incorporated by reference into these Terms and Conditions, to understand our practices regarding returns and refunds.
6. Intellectual Property
The Service and its original content, features, and functionality are and will remain the exclusive property of Craft of Shadows Ltd. and its licensors. The Service is protected by copyright, trademark, and other laws of both Bulgaria and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.
7. Limitation of Liability
In no event shall Craft of Shadows ltd., nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed its essential purpose.
8. Indemnification
You agree to defend, indemnify, and hold harmless Craft of Shadows ltd. and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password, or b) a breach of these Terms.
9. Governing Law
These Terms shall be governed and construed in accordance with the laws of Bulgaria, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.
10. Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.
11. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Craft of Shadows ltd.
Krivolak str. №34
1421, Sofia
Bulgaria
Email: magic@craftofshadows.eu